Cookies Policy

How we use cookies and similar tracking technologies across our website and digital platforms, and how you can control them.

Last Update At: 18 August, 2026

This Cookies Policy explains how we use cookies and similar tracking technologies on our website and digital platforms. It describes what these technologies are, why we use them, and your rights to control their use.

Other Tracking Technologies We Use

In addition to cookies, the Website uses certain related technologies:

  • Web beacons (also called pixel tags or clear GIFs): tiny invisible images embedded in web pages or emails that allow us to know whether a page has been viewed, or an email has been opened.
  • Browser local storage: a mechanism used by the Website to store small amounts of data on your browser that persists after the session ends and survives browser closure, unless manually cleared.
  • Session storage: similar to local storage but data is cleared automatically when you close the browser tab; and
  • Browser fingerprinting: a technique used for security purposes to create a non-unique device profile based on publicly available browser and device attributes, used to detect anomalous login attempts and session hijacking.

Why We Use Cookies

We use cookies and related technologies on the Website for the following broad purposes:

  • To ensure the Website functions securely and correctly, including maintaining your authenticated login session.
  • To remember your preferences and settings so you do not need to re-enter them on each visit.
  • To protect you and us against fraud and other security threats.
  • To understand how visitors use the Website so we can improve its design, performance, and content; and
  • To deliver relevant marketing communications and measure their effectiveness, where you have given your consent.

Categories of Cookies We Use

We use five main categories of cookies on the Website, each serving a distinct purpose.

Strictly Necessary Cookies These are essential for the Website to function. They enable secure login sessions, transaction processing, navigation, and core security protections such as fraud and session integrity controls. These cookies are placed automatically and cannot be disabled because the Website would not operate without them. They do not require prior consent.

Functional Cookies These enhance your experience by remembering choices you actively make, such as language preferences, layout settings, and dismissed notifications. Basic preference-related cookies may not require consent, while enhanced personalisation features may require your approval. These cookies can generally be disabled without affecting core services.

Analytics and Performance Cookies These help us understand how users interact with the Website by collecting aggregated and anonymised usage data. This information allows us to improve performance, usability, and content. These cookies do not identify you personally and are only activated with your prior consent, which you may withdraw at any time.

Security Cookies These support fraud prevention, AML/CFT monitoring, and cybersecurity obligations. They help detect suspicious activity, protect transactions, and maintain the integrity of user accounts. These cookies operate automatically during authenticated sessions and cannot be disabled, as they are necessary for regulatory compliance and platform security.

Marketing and Advertising Cookies These are used to deliver relevant advertising and measure campaign effectiveness, including on third-party platforms. These cookies are never placed without your explicit prior consent. You may withdraw consent at any time, and doing so will not affect your access to core Services.

Third Party Cookies

Some cookies on the Website are set not by us but by third-party service providers whose technology or services we use. We have no direct control over the cookies set by these third parties, and they are subject to the respective third party's own privacy and cookies policies. We only enable third-party cookies where you have given your consent to the relevant cookie category through the Cookie Consent Banner. Third-party marketing cookies are never activated without your explicit consent.

Cookies and Personal Data

Some cookies we use may collect information that qualifies as Personal Data, such as your IP address, device identifiers, browsing behaviour, login details, or preferences. Where this occurs, we process such data in accordance with applicable data protection laws and our Privacy Policy.

Cookies may be used to:

  • Authenticate users and manage secure sessions.
  • Prevent fraud and enhance platform security.
  • Analyse website usage and improve performance.
  • Remember your preferences and settings; and
  • Deliver relevant content, where you have consented.

Where cookies collect Personal Data, we rely on an appropriate legal basis for processing, which may include your consent (for non-essential cookies), performance of a contract, compliance with legal obligations, or our legitimate interests in operating and securing the Platform.

Personal Data collected through cookies may be shared with carefully selected third-party service providers (such as analytics or technology partners) strictly for the purposes described in this Policy and subject to appropriate safeguards.

You have rights in relation to your Personal Data, including the right to access, correct, restrict, or object to certain processing, and the right to withdraw consent where processing is based on consent. For more information on how we handle your Personal Data and how to exercise your rights, please refer to our Privacy Policy.

Updates to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in applicable laws and regulations, guidance from regulatory authorities, technological developments, or changes in how we use cookies and similar technologies. Where changes are material, we will provide appropriate notice on our Website, through the cookie consent banner, or by other suitable electronic means before the changes take effect.

The “Effective Date” at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically to stay informed about how we use cookies. Your continued use of our Website after the effective date of any updates signifies your acknowledgment of the revised Cookies Policy and, where applicable, your continued consent in accordance with your selected cookie preferences.